Interviewing Skills for Managers
Explore how to select the right staff and improve your interviewing skills. This is your guide to lawful and effective hiring processes.
Description
This virtual course explores how to assess a candidate’s suitability for a role, with a focus on interviewing skills in person, by phone, or online. Discover how to ask the right questions to deduct their skill level and assess their attitudes and values.
Explore how to select the right staff and follow lawful hiring processes in this HR and manager’s guide to hiring and interviewing skills.
Find out how to identify and manage unconscious biases, which can lead to the wrong hiring decisions. Detect possible deception and toxic behaviours in interviews and reference checks.
Presented by an experienced employment lawyer, this practical course provides a comprehensive overview of lawful recruitment processes and pre-employment checks to avoid costly mistakes. Through discussion and group activities, course participants will explore how to recruit the right staff and follow the right hiring processes.
Course Format:
Interviewing Skills and Hiring Talent is a 5.5-hour course, facilitated online. Concepts and case law will be introduced and explained, then applied through scenarios and discussions. Real-time interactions including group activities, polls and Q&As will allow you to connect and ask questions throughout the course. Participants can attend this course individually or as part of the programme on HR Guide for Managers.
You will learn:
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Attract talent through recruitment and employer branding
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Prepare for selection of staff using competency mapping
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Avoid unlawful discrimination or privacy breaches in hiring practices
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Explore reliable selection methods
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Interviewing skills in person, by phone or online
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Practise situational, competency-based and behavioural questions
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Lawfully conduct pre-employment checks
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Find out how to identify and manage unconscious biases
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Detect possible deception and toxic behaviours
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Complete hiring processes for new job candidates
Who should attend:
This course is aimed at providing practical guidance on how to improve interviewing skills and select top talent for successful teams. This course is useful for managers and team leaders, who attend job interviews, and for HR professionals seeking practical tools on best practices in selection processes.
Facilitated by

Employment lawyer Julia Shallcrass develops leaders to improve their management and communication skills.
Julia is a practical and engaging presenter with expertise in training leaders to create high-performing workplaces in the course, Leader’s Guide to Performance Management.
Julia is an employment columnist for the NZ Herald. Employment lawyer Julia Shallcrass develops leaders to improve their management and communication skills.