This full day workshop will equip you with the information and know-how to influence and persuade others.
The reality of most organisations is that people have to work with people they have no authority over; this means that influence & persuasions skills are essential for people of all levels of an organisation.
This course is for any managers, team leaders and other people who wish to further build their communication skills and who need to influence and persuade others in an effective, and ethical, way.
"All the skills I learnt will be implemented into my workplace. The course was really great from start to end" -2023
"The course content was relevant and explained in a practical manner. I will use these concepts to have valuable conversations with better outcomes" - 2023
"Carolyn was a fantastic presenter. The quadrant of personalities was fascinating" - 2022
For new and established leaders - learn the foundations of sound leadership and how to apply this in practical terms to your own role.More Information
Develop the essential skills to be an effective supervisor or team leader.More Information
Gain the skills to be able to engage in awkward, difficult or challenging conversations with confidence and candour.More Information
Whether your office is at home or at work, this course will provide the productivity strategies and tools, and communication skills to be more effective in your work.More Information
This one day course provides a comprehensive overview of the performance management process and managing disciplinary issues.More Information
Gaining skills for transforming every interaction into a positive customer journey and ensuring customer loyalty.More Information
Make meetings that matter. Stop wasting time and energy by learning how to facilitate better meetings.More Information
Learn to handle the conflict in a more productive and positive way.More Information
Discover how to unleash the full potential of your organisation.More Information