Essential Supervision and Team Leader Skills

Designed for new and aspiring supervisors and team leaders, this practical course equips you with the skills to transition from a team member to a confident and effective team leader. Ideal for those directly managing team operations and supporting organisational goals.

Over 2 days, the four modules will focus on supervisory responsibilities, delegation, conflict resolution, and team development. This programme is perfect for building your confidence and competence in leading others.

The programme offers 4 modules, delivered over two full days to provide an immersive and focused learning experience.

Day 1: Module 1: Understanding your role

           Module 2: Getting things done

Day 2: Module 3: Handling tricky situations

           Module 4: Developing others to succeed

• Operate effectively to support your manager and teams 

• Contribute to a motivational workplace culture 

• Achieve a balance in your workload and supervisory responsibilities 

• Work efficiently and allocate work to others to get the tasks done 

• Manage conflict situations calmly and constructively 

• Develop your team members to reach their full potential 

• Give constructive and motivational feedback to others 

• Think about workplace situations from different perspectives 

• Existing team leaders, supervisors or managers who want to refresh their skills and enhance their skills and competence to lead their team.

• Those new to, or moving into a team leader role and wish to explore the roles and responsibilities further.

Testimonials

“Vicky was the greatest teacher I've had and understands different learning techniques to get the message across to people with all learning types."-  June 2025

“The tutor was excellent and made me feel comfortable and welcome.” – June 2025

“Really enjoyed my time on this course. Vic is so happy and positive and really can get on great with everyone."– June 2025

"My favourites were sessions 3 & 4 on dealing with conflict and developing others were really useful. These sessions were: interesting, relevant, eye opening, and presented new information.  Vic was a charismatic presenter and did a good job engaging people." -April 2024

"The knowledge provided, it was in depth & Vic made it fun to learn. The hands-on approach to leaning made it easy to apply into real workplace situations." - April 2024

Facilitated by Victoria Barkway - BOLD Consultancy.

Victoria is a leadership consultant and executive coach who works with organisations across New Zealand to develop confident, capable leaders. Her programmes combine practical leadership frameworks with insights from psychology, emotional intelligence, and real workplace experience. Victoria’s workshops are known for being highly practical, engaging, and grounded in the real challenges leaders face every day. Participants consistently value the opportunity to explore leadership situations openly and develop practical strategies they can immediately apply.