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Essential Supervision and Team Leader Skills

Develop the essential skills to be an effective supervisor or team leader.


This course is broken into five modules and provides you with the practical tools and an opportunity to develop your skills and make the transition from individual team member to team leader.


The programme offers five half day workshops in total to allow you to develop your skills in manageable steps.

  • Workshop 1: Understanding your role
  • Workshop 2: Getting things done
  • Workshop 3: Handling tricky situations
  • Workshop 4: Developing others to succeed
  • Workshop 5: Making good decisions


  • Operate effectively to support your manager and teams 
  • Contribute to a motivational workplace culture 
  • Achieve a balance in your workload and supervisory responsibilities 
  • Work efficiently and allocate work to others to get the tasks done 
  • Manage conflict situations calmly and constructively 
  • Develop your team members to reach their full potential 
  • Give constructive and motivational feedback to others 
  • Think about workplace situations from different perspectives 
  • Understand and support decisions and get others on board.

Who Should Attend

  • Existing team leaders, supervisors or managers who want to refresh their skills and enhance their skills and competence to lead their team.
  • Those new to, or moving into a team leader role and wish to explore the roles and responsibilities further.

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