Essential Supervision and Team Leader Skills
Develop the essential skills to be an effective supervisor or team leader.
Description
This course is broken into five modules and provides you with the practical tools and an opportunity to develop your skills and make the transition from individual team member to team leader.
Testimonials
"My favourites were sessions 3 & 4 on dealing with conflict and developing others were really useful. These sessions were: interesting, relevant, eye opening, and presented new information. Vic was a charismatic presenter and did a good job engaging people." April 2024
"The knowledge provided, it was in depth & Vic made it fun to learn. The hands-on approach to leaning made it easy to apply into real workplace situations." - April 2024
Content
The programme offers five half-day workshops in total to allow you to develop your skills in manageable steps.
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Workshop 1: Understanding your role
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Workshop 2: Getting things done
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Workshop 3: Handling tricky situations
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Workshop 4: Developing others to succeed
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Workshop 5: Making good decisions
Takeaways
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Operate effectively to support your manager and teams
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Contribute to a motivational workplace culture
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Achieve a balance in your workload and supervisory responsibilities
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Work efficiently and allocate work to others to get the tasks done
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Manage conflict situations calmly and constructively
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Develop your team members to reach their full potential
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Give constructive and motivational feedback to others
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Think about workplace situations from different perspectives
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Understand and support decisions and get others on board.
Who Should Attend
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Existing team leaders, supervisors or managers who want to refresh their skills and enhance their skills and competence to lead their team.
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Those new to, or moving into a team leader role and wish to explore the roles and responsibilities further.
What Learners Have Said
"I found I learnt something valuable every week. I started using the tools I'd learnt immediately and noticed a large mindset shift" - 2023
"I found the course highly informative and would highly recommend it" - 2023
"Vic related the content to practical scenarios and made it applicable to all work places. What I have learnt will help me a lot" - 2023
"I learnt a lot about what type of manager I am and how my staff respond to this. I have already begun implementing some key tools from the course and seen great results" - 2023
Facilitated by
Victoria Barkway founded Bold Consultancy in 2008 and provides training, coaching, professional supervision and wellbeing support to businesses and organisations across New Zealand and sometimes further afield.
One of the most positive and enthusiastic people you will ever meet. A passionate and hardworking individual, living in London and travelling across the UK, roles in banking, management, financial services, HR (Personnel back then), training, leadership assessment, leadership development and busine ss strategy firmly sowed the seeds for Bold Consultancy to be here today.
A sought after trainer, facilitator and coach. Studying Psychology, Advanced Interpersonal Behaviours and a Bachelor of Science (Counselling) Victoria has an ability to engage people in their own development, recognise where they need to focus and pinpoint practical strategies to achieve productive results.
Victoria works all over the place from her home in Christchurch. She has an incredible passion for what she does and has never ever arrived at work without a smile on her face.