Essential Supervision and Team Leader Skills
Develop the essential skills to be an effective supervisor or team leader.
Description
Designed for new and aspiring supervisors and team leaders, this practical course equips you with the skills to transition from a team member to a confident and effective team leader. Ideal for those directly managing team operations and supporting organisational goals.
With five modules focusing on supervisory responsibilities, delegation, conflict resolution, and team development, this programme is perfect for building your confidence and competence in leading others.
Testimonials
"My favourites were sessions 3 & 4 on dealing with conflict and developing others were really useful. These sessions were: interesting, relevant, eye opening, and presented new information. Vic was a charismatic presenter and did a good job engaging people." April 2024
"The knowledge provided, it was in depth & Vic made it fun to learn. The hands-on approach to leaning made it easy to apply into real workplace situations." - April 2024
Content
The programme offers five half-day workshops in total to allow you to develop your skills in manageable steps.
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Workshop 1: Understanding your role
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Workshop 2: Getting things done
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Workshop 3: Handling tricky situations
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Workshop 4: Developing others to succeed
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Workshop 5: Making good decisions
Takeaways
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Operate effectively to support your manager and teams
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Contribute to a motivational workplace culture
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Achieve a balance in your workload and supervisory responsibilities
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Work efficiently and allocate work to others to get the tasks done
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Manage conflict situations calmly and constructively
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Develop your team members to reach their full potential
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Give constructive and motivational feedback to others
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Think about workplace situations from different perspectives
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Understand and support decisions and get others on board.
Who Should Attend
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Existing team leaders, supervisors or managers who want to refresh their skills and enhance their skills and competence to lead their team.
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Those new to, or moving into a team leader role and wish to explore the roles and responsibilities further.
What Learners Have Said
"I found I learnt something valuable every week. I started using the tools I'd learnt immediately and noticed a large mindset shift" - 2023
"I found the course highly informative and would highly recommend it" - 2023
"Vic related the content to practical scenarios and made it applicable to all work places. What I have learnt will help me a lot" - 2023
"I learnt a lot about what type of manager I am and how my staff respond to this. I have already begun implementing some key tools from the course and seen great results" - 2023
Facilitated by
Bold Consultancy is a professional service firm that provides expert advice, guidance and support to workplaces and individuals across New Zealand.
Founded by Victoria Barkway in 2012 Bold has become a sought-after provider to help people succeed, and today works with a wide range of local and national organizations within corporate, business, government and not for profit sectors.
About Victoria
Victoria has always been an educator and a support to others. Her passion in life is personal development and her goal is for everyone to be able to access the support they need to grow and thrive.
Victoria has many years of experience in people and performance. She works with warmth and humour. She is easy to relate to and can translate well-thought-through theory into practical application.
Bold is located in Christchurch where Victoria provides coaching, counselling and professional supervision as well as delivering training programmes in-house and publicly across many New Zealand locations.
Victoria offers services face to face and online to meet the lifestyle needs of her clients and has a great network of other professionals that she works with in case of her schedule being full.