Communication & Negotiation

Gain the skills to be able to engage in awkward, difficult or challenging conversations with confidence and candour.

This practical 2 x half day sessions will equip you with the knowledge, tools and strategies to be an effective mentor.

Explore and develop practical skills for influencing and persuading people at all levels in a range of situations .

Learn what exceptional customer service means for your business, and how to deliver it.

Make meetings that matter. Stop wasting time and energy by learning how to facilitate better meetings.

Turn the heat down on escalating interactions.

Become an engaging and successful trainer in your organisation