Influencing and Persuading Skills

For new and established leaders - learn the foundations of sound leadership and how to apply this in practical terms to your own role.

Develop the essential skills to be an effective supervisor or team leader.

Gain the skills to be able to engage in awkward, difficult or challenging conversations with confidence and candour.

This one day course provides a comprehensive overview of the performance management process and managing disciplinary issues.

Gaining skills for transforming every interaction into a positive customer journey and ensuring customer loyalty.

An ideal opportunity for senior managers/business owners to understand their health and safety responsibilities to their business.

This half day course, will help employers and managers to understand and manage excessive or ad hoc sick leave, and longer term illness and injury.

Make meetings that matter. Stop wasting time and energy by learning how to facilitate better meetings.

Learn to handle the conflict in a more productive and positive way.

Latest update in 90-day-trial and immigration law sector, and most commonly requested issue around disciplinary management, join us to understand more and deeper in this one-day comprehensive workshop.

Gain a comprehensive understanding of hazard, harm, events, incidents, near misses, and risks. Explore the distinction between static and dynamic workplaces, delve into the Risk Management cycle, and learn practical strategies for risk mitigation.

Gain insights into 'Gold Standard' health and safety leadership, foster collaboration among all parties in a health and safety structure, address mental health considerations, and discover support avenues for health and safety inquiries.

Foster resilience and wellbeing in the workplace by understanding the HSWA's definition of welfare, Worksafe NZ's stance on mentally healthy work, and the principles of Risk Management. Engage in practical exercises to combat workplace challenges and promote a healthier work environment.